FAQs

Customer Service

Company

How do I contact Josie Maran Cosmetics?

How do I apply for a job?

How do I submit a question about distribution?

How can I apply to be a Josie Maran Cosmetics Makeup Artist?

California Transparency in Supply Chains Act Disclosure

Orders

How do I place an order online?

Do you have a catalogue?

Where can I find Josie Maran Cosmetics near me?

Do you accept international orders?

Why was my order cancelled?

Where's my favorite product?

Does anyone else see the information that I provide to Josie Maran Cosmetics?

Is this site safe and secure?

How do I check on an order I have placed?

How quickly is my order processed?

How do I use a promo code?

Do you charge sales tax?

What are my payment options?

Why should I register?

Product

What is Argan Oil?

What is the SunBoost ATB™ in the Argan Daily Moisturizer SPF 47?

How long do your products last? What's the shelf life?

How can I get some samples?

Do you use parabens?

Are your products gluten free?

Are you a vegan cosmetics line?

Why do you use synthetics in some of your makeup products?

Are you an organic cosmetics line?

Shipping

Do you ship to Canada?

What are my shipping options and delivery times?

Where can I ship my order?

Returns

What if my products arrive damaged?

How do I cancel an order?

What about discounted items?

How do I return something?

What is your return policy?

How long does it take to process a return?

Technical Info

Why do the colors look different on my computer?

Where's my email?

Having technical difficulties?